Doctor

FREQUENTLY ASKED QUESTIONS

1. HOW DOES ONE STEP WORK?
One Step is a gentle and refreshing instant hand sanitizer that kills 99.9% of most common disease causing germs within seconds.

2. HOW DO I USE ONE STEP PRODUCTS?
Apply One Step liberally to hands and rub thoroughly until dry. No rinsing required. No towels needed.

3. HOW CAN I TELL THAT ONE STEP HAND SANITIZER IS WORKING?
One Step hand sanitizer works as the formula evaporates on your hands.

4. DOES ONE STEP HAND SANITIZER REPLACE SOAP?
No, One Step is a hand sanitizer designed to kill germs on the hands when soap and water are unavailable. One Step hand sanitizer can also be used after hand washing to kill germs that may remain after soap-and-water hand washing.

5. HOW LONG AFTER I USE ONE STEP HAND SANITIZER DOES IT KILL GERMS?
One Step products have no residual germ-killing effect. One Step products kill germs on contact, but once it has evaporated, the germ-killing action has stopped.

6. WHAT IF A ONE STEP PRODUCT IS INGESTED?
Any ingestion should be discussed with medical personnel or Poison Control Center immediately.

7. WHAT IS AN EMOLLIENT?
An emollient is a skin-conditioning agent to help keep skin soft and moisturized.

8. IS ONE STEP APPROVED BY HEALTH CANADA?
All One Step products meet the requirements of Health Canada's monograph for Antiseptic Skin Cleansers and are registered with a Drug Identification Number (DIN). The formulation, manufacturing (or fabrication or production) and distribution is in accordance to Health Canada guidelines. All aspects are under regular surveillance/monitoring by Health Canada.

9. ARE ONE STEP PRODUCTS CRUELTY FREE?
One Step hand sanitizer is not tested on animals and does not contain any animal products or by-products.

10. CAN I RECYCLE ONE STEP BOTTLES?
One Step products are packaged in recyclable bottles and can be recycled where facilities exist.

11. WHAT IS BENZALKONIUM CHLORIDE?
Benzalkonium Chloride is an alcohol free active ingredient that has been used and trusted in hospitals for over 25 years. Benzalkonium Chloride is clinically proven to kill 99.9% of most common disease-causing germs within seconds.


Health News

What You Should Know About H1N1 ‘Swine Flu’ and its Prevention!

Major health organizations recommend the use of a hand sanitizer to help protect against illness outbreaks, such as Swine Flu, when traditional soap and water may not be readily available. Learn about the spread of the virus and how to protect you and your family from infection.

learn more

What's New

Do you have Sensitive Skin?

New One Step Fragrance Free and Extra Strength hand sanitizer is hypoallergenic, dermatologist tested and does not contain any added fragrance, making it ideal for use on sensitive skin.

learn more

Hands

Is One Step Approved By Health Canada?

All One Step products meet the requirements of Health Canada's monograph for Antiseptic Skin Cleansers and are registered with a Drug Identification Number (DIN). The formulation, manufacturing (or fabrication or production) and distribution is in accordance to Health Canada guidelines. All aspects are under regular surveillance/monitoring by Health Canada.